Shipping Policy
At EVA Jewellery, we are dedicated to providing you with a seamless shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Order Processing Time
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All orders are processed within 2 days after confirmation of the payment.
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Custom or made-to-order items may require additional processing time, which will be communicated at the time of purchase.
2. Shipping Methods and Delivery Time
We offer the following shipping options:
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Standard Shipping: Delivery within 3-7 working days
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Delivery times may vary depending on your location and selected shipping method.
3. Shipping Charges
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We provide FREE SHIPPING to all customers in INDIA
4. Tracking Your Order
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Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
6. Shipping Delays
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While we strive to deliver within the estimated time frame, unforeseen circumstances (e.g., weather, customs delays) may affect delivery times.
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Please contact us at contact@evajewel.co.in if your order is delayed beyond the expected time frame.
7. Undeliverable Packages
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If a package is returned to us due to incorrect address, refusal to accept delivery, or other customer-related issues, additional shipping charges may apply for resending the package.
8. Lost or Damaged Items
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If your order is lost or damaged during transit, please notify us within 2 Days of delivery for assistance.
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We will work with the courier to resolve the issue and may provide a replacement or refund, depending on the situation.
Contact Us
For any questions or concerns regarding shipping, please contact us at:
Email: contact@evajewel.co.in
Phone: +91-8981967350
