Return Policy

At Eva Jewellery, we are committed to ensuring your satisfaction with every purchase. While we do not accept any returns, we do offer exchanges under the following conditions:

 

  1. Eligibility for Exchange


    • Exchanges are allowed within 2 days of purchase.

    • The item must be unused, in its original packaging, and accompanied by proof of purchase (receipt or order confirmation).


    • Conditions for Exchange


      • The item must be in the same condition as when purchased, without any signs of wear or damage.



    1. How to Request an Exchange

      • To initiate an exchange, please email us at (contact@evajewel.co.in) or text us on (+91-8981967350) within 48 hours of your purchase.

      • Once approved, you will receive instructions for the exchange process.


    1. Exchange Limitations

      • Exchanges are subject to product availability. If the requested item is unavailable, you may choose another item of equal or greater value (any price difference must be paid by the customer).


    1. Shipping Costs

      • We will cover the shipping charges for your exchange order.


    We value your trust and strive to provide a seamless exchange experience. Should you have any questions, feel free to reach out to us at contact@evajewel.co.in